FAQs.

Common questions about booking with iTravel Transportation Ltd.

Frequently Asked Questions

Find answers to common questions about coach and minibus hire, quotes, vehicles, journeys and booking with I Travel Transportation.

How do I request a quote?

You can request a quote through our contact or quote form. Please include your pickup location, destination, travel date, pickup time, number of passengers, vehicle preference and whether you need a return journey.

What vehicle sizes do you offer?

We offer a range of vehicle options, including 8 Seater VIP, 16 Seater Minibus, 32 Seater Coach, 53 Seater Coach and 61 Seater Coach. The best option depends on your group size, luggage and journey type.

Can you help me choose the right vehicle?

Yes. If you are not sure which vehicle you need, send us your passenger numbers and journey details. We can suggest a suitable option based on capacity, comfort and luggage requirements.

Do you provide airport transfers?

Yes. We provide airport and hotel transfers for private groups, tour operators, corporate clients and event organisers. Please include your flight details, pickup time and luggage requirements when requesting a quote.

Do you offer transport for schools and sports teams?

Yes. We provide coach and minibus hire for school trips, sports teams, clubs and group travel. We recommend sending full journey details in advance so the route, timings and vehicle size can be planned properly.

Can I book a return journey?

Yes. You can request a single journey or a return journey. If you need a return, please include the return date, time and pickup location when asking for a quote.

Do you cover weddings and private events?

Yes. We can provide transport for weddings, private celebrations, family groups and event guests. Multiple pickup points and return journeys can be discussed when planning the booking.

How far in advance should I book?

It is best to book as early as possible, especially for weekends, school trips, airport transfers and busy event dates. Early enquiries give you a better chance of vehicle availability.

Can I add extra stops?

Yes, extra stops can usually be added if they are agreed in advance. Please include all pickup points, drop-off points and timing requirements when requesting your quote.

What areas do you cover?

We cover London, Essex, Kent and surrounding areas. Longer journeys across the UK may also be available depending on the booking and vehicle availability.

Can passengers bring luggage?

Yes, but luggage space depends on the vehicle size and number of passengers. Please tell us how much luggage you expect, especially for airport transfers, tours and long-distance journeys.

How do I confirm a booking?

After receiving your quote, we will confirm the details with you. A booking is normally confirmed once the journey details, price and any payment or deposit requirements have been agreed.

Can I change my booking after confirmation?

Changes may be possible depending on vehicle and driver availability. Please contact us as soon as possible if you need to change the date, time, pickup location, destination or passenger numbers.

What if I need to cancel?

Cancellation terms may depend on the type of booking, notice given and vehicle reserved. Please contact us as early as possible if your plans change.

Do you provide invoices?

Yes. Invoices can be provided for businesses, schools, tour operators and private customers when required.